Join a virtual tour
You can join a tour on your laptop, PC, smartphone or tablet. Depending on the tour you book, you will join a Facebook group or a Zoom meeting. For joining a Facebook group you need a Facebook account. You can join a Zoom meeting on your browser or you can download the Zoom app on your laptop, phone or tablet. Also, you need a stable WiFi connection.
Zoom is an online platform for meetings. If you use your computer, you do not need to download or install software. You need a stable internet connection. If you use a tablet or phone, you need to download the app. You can test Zoom here: https://zoom.us/test.
On Facebook and on Zoom you will have the option to ask your questions by chat with your host. He will answer your questions.
After your booking confirmation you will receive an e-mail with instructions about what ingredients you need and what to prepare in advance.
If the connection is lost, due to a Wifi disconnection in Nepal, please wait and we will try to start up to tour again. If the connection is lost due to your own unstable WiFi connection, try to reconnect.
When you make a booking, you pay the full amount in advance. You can pay by credit card or by withdrawal from your bank account. So ensure you have your bank details ready when you book the virtual tour.
You will receive an email with an offer for a new date. If you are not able to join the tour on the rescheduled date reply to us by email or chat. You will receive a full refund. While the refund is immediately on our side, it may take up to 10 working days to show up in your account due to the processing time between banks. If you can join on the proposed new date, please confirm by email or chat and we will book you in for the new date. You will receive a confirmation.
The host receives 57% of the total amount. And 20% of the amount goes to the community fund. Check also our page about the impact.